Are you looking for remote customer service jobs in the UK? Capita is hiring a Customer Service Advisor to provide essential administrative support for NHS services. This fixed-term contract offers a fantastic opportunity to work from home while delivering excellent customer service.
Job Details
- Position: Customer Service Advisor
- Company: Capita
- Location: Remote, United Kingdom
- Contract Type: Fixed Term (6 months)
- Salary: £22,542 per year
- Hours: 37.5 hours per week, Monday to Friday, 08:00 – 17:15
- Start Date: 6th January 2025
Key Responsibilities
- Manage inbound customer queries via telephone and CRM system.
- Ensure compliance with GDPR and PCSE regulations.
- Provide high-quality service and resolve enquiries efficiently.
- Prioritize and manage caseloads effectively.
- Route calls to specialized teams when necessary.
Essential Skills
- Passion for delivering excellent customer service.
- Strong communication and listening skills.
- Ability to explain complex information clearly.
- Good computer proficiency and attention to detail.
- Enjoyment of a fast-paced, dynamic work environment.
Benefits
- Work from home flexibility.
- 23 days of holiday (increasing to 27) with the option to buy extra leave.
- Company pension scheme and life assurance.
- Access to voluntary benefits including retail discounts and health & wellbeing resources.
- Paid day off for volunteering with charity partners.
How to Apply
If you’re interested in this opportunity and want to be part of a team that supports NHS services, apply now through the Capita website. Don’t miss your chance to join a company dedicated to providing quality primary care support.
This job post presents a compelling opportunity for individuals seeking remote customer service jobs in the UK with a reputable organization. Apply today to take the first step in your career with Capita!
